In Empowered, Forrester’s Josh Bernoff–coauthor of the pioneering book Groundswell–and Ted Schadler explain how to transform your company by unleashing the mighty force of these HEROes. Like John Bernier and Ben Hedrington at Best Buy, who built an army of 2,500 tweeting employees to reach out to customers online. JOSH BERNOFF & TED SCHADLER (author)
Boss Life: Surviving my own small business
₦2,500.00When columnist Paul Downs was approached by The New York Times to write for their “You’re the Boss” blog, he had been running his custom furniture business for twenty-four years strong. or mostly strong. Now, in his first book, Downs paints an honest portrait of a real business, with a real boss, a real set of employees, and the real challenges they face.