What The World’s Greatest Managers Do Differently by Marcus Buckingham & Curt Coffman. Based on a mammoth research study conducted by the Gallup Organization involving 80,000 managers across different industries, this book explores the challenge of many companies – attaining, keeping and measuring employee satisfaction … MARCUS BUCKINGHAM & CURT COFFMAN (authors)
Hug your Customers
₦2,500.00“Hug Your Customers: A master of customer service reveals his secrets for developing long-lasting business relationships and customer loyalty.”